Work in the brand new luxurious Hotel La Tour, located in the heart of Central Milton Keynes, set to open in April. They are recruiting a team of full-time room attendants, see below to apply today!
There are over 200 members of staff who are proud to work at Hotel La Tour and they all have a genuine desire to give all of Hotel La Tours guests the best experience possible during their stay.
Hotel La Tour is looking for room attendants to fill in a team of full-time positions of 40 hours, working over 5 days to meet the demands of the business. The pay offered is more than the minimum wage. See below for the job role specifications.
Click here to apply.
Responsible to: Head Housekeeper
Appearance: To be dressed in a smart and professional manner in conjunction with the Quality Standard of Hotel La Tour and as stated in your handbook.
Benefits:
- Uniform provided
- Meals on Duty
- Closed Christmas Day & Boxing day.
- Use of Gym
- Discounted room rates for friends and family
- Discounts and food and beverage
Liaison: Management, all HOD’s, Staff, External Suppliers and Contractors
Duties and Responsibilities
- To clean bedrooms and bathrooms to the agreed standard laid down in the Company Quality Standards Manual.
- To clean corridors and stairs to the agreed standard laid down in the Company Quality Standards Manual.
- To arrive on duty in the agreed-upon uniform and with a willingness to undertake all required duties.
- To collect your vacuum cleaner and trolley. Ensure trolley is stocked and kept tidy at all times. Ensure any equipment to be used by you is maintained and is used correctly at all times.
- To report any damaged items in your area of responsibility to your Housekeeper, e.g. mattress cover, lights, maintenance faults etc
- All tasks performed in your job should be as per the Quality Standards advised to you in weekly training sessions.
- To maintain personal hygiene and a neat appearance at all times.
- To maintain and improve the standards of the Hotel.
- To hand all lost property to the Housekeeping office, ensuring all details are recorded correctly.
- To ensure lights, electricity, gas and water are not used unnecessarily in the whole centre.
- To co-operate with other departments to your best ability to ensure customer satisfaction.
Staffing
- To take an active role as a team member, welcoming new members of staff, assisting with their training and participating fully in all ongoing training initiatives.
- As part of the larger team in maintaining the standards of the centre, to be available for any reasonable assistance you may be requested to give in other areas of the Centre as business demands.
Training
- To attend training sessions conducted by your Head of Department.
- To be committed to the ideas and beliefs of the Companies Living the Tour programme.
- Your work will be assessed throughout your employment as and when deemed necessary by your supervisor, with regular six-monthly appraisals being evaluated and recorded.
Health and Safety
- To ensure that the Company Health & Safety procedures are implemented within the department.
- To be aware of all legislation that is relevant to your work and ensure that all legal requirements are met, including: licensing, Health and Safety at Work, COSHH, Environmental Health, Fire Precautions, Manual Handling and any others.
Financial
- To assist the Head Housekeeper to be responsible for all stocks held in the department, it’s requisition, safe storage and usage to ensure proper control of costs achieved.
- To assist the Head Housekeeper and ensure that all services used are correctly recorded and charged to the appropriate guest.
MARKETING AND SALES
- Promote by personal example, give clear instructions and maintain good customer relations.
- Monitor and be constantly aware of competitors' operations.
General responsibilities
- To ensure the accuracy of all information and respect its confidentiality.
- To carry out any other duties as reasonably requested by your Management team.
- As part of the larger team involved in maintaining the standards of the hotel, to be available for any reasonable assistance you may be requested to give in other areas of the hotel as business demands.
- To be a valued member of Team La Tour, helping and advising colleagues where required, promoting the image of the hotel and that of the company at all times through active sales activity and a positive approach
- To be aware of the security of the Hotel and the people in it. Be familiar with all emergency procedures and act positively both in the event of an emergency and to prevent one.
- You may be called upon to perform duties comparable with the above, which describes only the primary features of the job and all other duties, which may be reasonably assigned by the General Manager. Your work will be assessed throughout your employment as deemed necessary by Management, with regular appraisals being evaluated and recorded.
