Staff feel ‘safe and positive’ at region’s health centre.
Milton Keynes University Hospital (MKUH) has been ranked among the best places to work in the NHS in England, according to official results published today.
The local Trust that runs the hospital has scored above the national average for staff engagement and morale.
The NHS National Staff Survey was conducted during last year’s challenging winter period. It captures the attitudes of staff from across the NHS in England.
MKUH, one of the city’s biggest employers, recorded its highest survey response rate since 2019 – 51% against a national average of 49%.
Key survey findings include:
- Overall, people who work at MKUH feel positively about the way they are treated and rewarded – more positively than the national average.
- MKUH is considered a compassionate, flexible and inclusive place to work.
- Colleagues feel safe and healthy but incidences of aggression and harassment by patients and visitors are becoming a more regular feature of their working lives.
- MKUH has one of the most motivated and engaged workforces in the country, reflecting the Trust’s commitment to employee experience and satisfaction.
- Nine out of 10 colleagues feel that their role makes a positive difference to patients and service users.
“Providing quality care for patients is our number one priority,” said Joe Harrison, Chief Executive, MKUH. “To achieve that, every colleague on our team must feel safe, supported, and well-equipped to do their job.
“The survey shows that efforts to make our hospital a positive, inclusive and productive place to work continue to pay off but working in the NHS is clearly more challenging than ever.
“The 2024 data suggests that staff are being confronted with increasingly unacceptable levels of behaviour from the patients they are there to help. We will continue to work hard to prevent violence, racism and all forms of discrimination or abuse to ensure that all of our staff feel safe at work.”
