A family-owned luxury watch retailer located in Milton Keynes has been named the ‘Watch Retailer of the Year’ at the UK Jewellery Awards 2024.
WATCHO, a family-owned watch retailer in MK that operates in luxury watches, has been named "Watch Retailer of the Year" in the highly coveted category of five stores or fewer at the UK Jewellery Awards 2024. This honour underscores WATCHO’s commitment to excellence in customer service, value-driven culture, and dedication to upholding family values
The award ceremony, held on June 26, 2024, at Old Billingsgate, London, celebrated the industry's best, with WATCHO being one of them.
WATCHO’s success can be largely attributed to its stellar customer service. Scoring an impressive 93% on its mystery shop report, the judges at the UK Jewellery Awards were particularly impressed with WATCHO’s drive to create delightful customer experience consistently.
“Our customers are at the heart of everything we do”, said Vidya Choksi, Director at WATCHO. “We strive to provide a personalized and memorable experience for each and every visitor. This award validates our efforts and motivates us to continue setting high standards in the industry.”
At the heart of WATCHO’s value-driven culture is a strong commitment to giving back to society. WATCHO actively participates in several initiatives aimed at improving the lives of those in need. The company is dedicated to planting trees to combat deforestation, feeding children to help ensure they do not go hungry, and providing school kits to orphans to help them build a better future.
Pradip Sarda, Director at WATCHO said, “We believe that success is not just measured by business achievements but also by our contributions to the community!” She continued, “Through our initiatives, we aim to make a meaningful difference in the lives of many, and this award is an encouragement to continue our efforts.”
To celebrate this award, WATCHO has donated 50 meals as part of its Brighter Tomorrow initiative, reinforcing their dedication to combating hunger and supporting those in need.
As a family-run business, WATCHO prides itself on creating a welcoming and personalized shopping experience. The company’s ethos is deeply rooted in family values, which translate into genuine care for every customer who walks through their doors.
“Our dedication to the business is reflected in the personalized service we offer”, said Joy Choksi, Director at WATCHO. “This award is a testament to our team’s hard work and the loyal support of our customers.”
