There is now a local contact tracing hub in Milton Keynes, meaning that anyone who tests positive for COVID-19 will be contacted by a local team rather than a national centre.
It has been launched by Milton Keynes Council this week following the success of a pilot project set up by Central Bedfordshire Council earlier this year.
The local authority operates a shared public health service with Central Bedfordshire and Bedford Borough, which is called the BLMK Clinical Commissioning Group (CCG).
The newly-launched Contact Tracing Hub is notified of positive cases of COVID-19 just an hour after a positive test. Previously, it could take up to three days for the local team to receive cases. This allows the local team to offer immediate support and ensure residents can self-isolate safely.
Director of Public Health for Milton Keynes, Vicky Head, said: “We’re working really hard to help control the spread of this virus and this localised test and trace system has proven to be very effective.
"If you’ve tested positive, please remember that our team will be trying to call you. No one will get into trouble by sharing information about who you’ve been in close contact with, but it can help us alert anyone that may have picked up the virus.”
The new Contact Tracing Hub began operating for Central Bedfordshire residents at the end of May. Staff at the Hub call each positive case and complete the Test and Trace questionnaire to identify their close contacts, understand where they may have been infected and ensure they receive all the necessary support to self-isolate.
In the first month (22 May to 21 June) the Hub handled 2,204 cases and successfully contacted 2,159 cases. The service has been able to reach 98 percent of cases according to the latest performance data and the relevant information was successfully captured. Prior to the service going to local contact teams, the national team had a completion rate of 64 percent.
