Milton Keynes Council has apologised on social media for disruptions to their dial-a-bus service in Milton Keynes this week.
The disruptions are due to staff shortages and users are being warned to allow extra time when travelling with the service in the meantime.
This service works alongside the commercial bus network, such as Arriva, to make public transport available anywhere in the borough as journeys are not restricted to bus routes.
Apologies for any disruption to MK Connect this week caused by staff shortages. We’re working to get more drivers online, but please try to allow more time for your journey. pic.twitter.com/TQ5xVCVlZf
— Milton Keynes Council (@mkcouncil) July 20, 2021
Residents can simply book their trip through an app or over the phone, and the service ensures passengers are collected and dropped off within 400m of their location and destination.
The service was rolled out in April and is in line with the Government’s expectations for an integrated network as part of the national bus strategy.
Single journeys cost £3.50 during peak hours (7am-9am, 4.30pm-6.30pm) and £2.50 at all other times; less than equivalent journeys on the former bus routes.
Concessionary bus passes and All in 1 Youth cards will be accepted as well as the MK move pay as you go purse.
